Let us be your personal on-call IT department for your website needs!
We offer various types and levels of support to ensure that you get the best out of your new website.
Our user support packages offers piece of mind that your queries and concerns are readily addressed.
We can rapidly and cost-effectively assess, quote and resolve once off requests.
We provide a range of 5, 10 and 20 hour pre-paid packages where we charge by the minute.
Prices start from $120 per hour + GST.
What is included?
We can address nearly every possible request under user support, these are just some of the services covered:
How do I...?
Questions? Assistance required? We are only an email or phone call away and are happy to help!
Time poor? Let us update your site.
Remedy of defects
Found a bug? Let us squash it!
We can provide in-house sessions or online video conferences to show you how to get the most out of your website.
Design / Images
Use our in-house designers to source / design the right images for your site.
No security maintenance agreement? We can provide updates under support.
Need a blog, custom online form, ... We can assess and provide a range of solutions to meet your budget.
Ensure that your site has all of the SEO tools and training to increase your rankings.
Let us assess and disinfect your site.
We are open 9:00am - 5:00pm, Monday - Friday.
For general support or enquiries, please contact us via:
For hosting support, please contact us via:
- or (07) 3077 7295.
To report any issue outside of office hours or during scheduled breaks, please email us.
Our servers are continuously monitored and we will attend to urgent hosting issues.
Login to monitor and track your support tickets