govCMS

govCMS has been designed specifically for Australian government agencies as an all-in-one website Content Management System (CMS) and hosting service. It allows Departments to provide transparency, connect with people and meet accessibility and responsive website requirements using Drupal open source technology.

Profile picture for Karen Gilmore

Karen Gilmore

Project Manager

Our support system

Great service does not just happen, you have to work at it - and here at GreenAcorn that means constantly improving our support system to provide the most convenient mechanisms for logging and tracking tickets.

Our team can be reached via phone, email or our Client Portal.

We then track our communications and ticket status, so you have full transparency of the status of your tickets.

Profile picture for Karen Gilmore

Karen Gilmore

Project Manager

Content is not just text

When you start working through your plan for content on your website you need to remember that content is not just text.

It will contain numerous multimedia elements which need to be sourced or developed. Examples include:

Profile picture for Karen Gilmore

Karen Gilmore

Project Manager

Website hosting options

Website Hosting is a type of Internet hosting service that provides the platform which makes a website accessible via the World Wide Web.

Hosting is available in many forms - it can be in-house (internal), with a hosting provider or in the Cloud. It can be on shared servers, VPS servers, dedicated servers or use IaaS (Infrastructure as a Service) options.

And then, once hosted, websites can be online (available to visitors) or offline (unavailable to website visitors). 

Profile picture for Karen Gilmore

Karen Gilmore

Project Manager

Setting up Google Alerts

Google Alerts is a service that generates search engine results, based on keywords you provide, and delivers the results to your e-mail account.

You can use this service for many reasons, such as monitoring the web for specific information about your company, your kids, your online content's popularity or your competition. You can also use it to keep up to date with new advancements, celebrity gossip or current trends.

Most businesses will use it to monitor their company, product and brand reputation.

Setting up Google Alerts

To get started visit Google Alerts.

Profile picture for Karen Gilmore

Karen Gilmore

Project Manager

Above the fold

Have you ever heard the phrase 'above the fold'? Have you ever used it without knowing what it means or find others don't know what it means?

For website design, "above the fold" is the idea that the most important or actionable information for that webpage should be visible without people having to scroll down. This may include phone numbers, headlines and other forms of call to action.

Profile picture for Karen Gilmore

Karen Gilmore

Project Manager

Intellectual Property

Our standard policy regarding Intellectual Property (IP) is that all IP developed during the course of a project is owned by you, our client. This should give you significant peace of mind in that you’re entitled to take the source code for your site to other hosting or another vendor if you so choose. Furthermore, you’ll never have to pay licencing costs because you have rights to your own source code.

Profile picture for Karen Gilmore

Karen Gilmore

Project Manager

Training and documentation

We can train your staff at a number of different levels, including:

  1. Content administrator training
  2. System administrator training
  3. Programmer training

Most commonly, this should be undertaken relatively early in development of the website to ensure the core initial users can test and add content to your site. 

Training can be conducted in your premises or remotely from our premises using screen sharing software and telephone/Skype, which proves extremely effective.  

Profile picture for Karen Gilmore

Karen Gilmore

Project Manager